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Support Pack

Compositional IT's Managed Support Package provides you with peace-of-mind for ad-hoc support, including guaranteed service level agreements for responding to any issues, dedicated support channels as well as bundled support time to be spent on a range of issues.

Our support packages contain the same set of core features:

  • Guaranteed support over an extended period of time from Compositional IT
  • Guaranteed SLAs for both initial response and completion of any investigation into queries and requests within standard working hours
  • Bundled number of support days that can be used for resolution of issues including:
    • User guidance & training
    • Investigation into reported issues
    • Bug fixes
    • Minor enhancements
  • Flexibility to "roll over" unused support days to the following month

Sound interesting?

Drop us a line - we'd love to find out more!