Compositional IT's Managed Support Package provides you with peace-of-mind for ad-hoc support, including guaranteed service level agreements for responding to any issues, dedicated support channels as well as bundled support time to be spent on a range of issues.
Our support packages contain the same set of core features:
- Guaranteed support over an extended period of time from Compositional IT
- Guaranteed SLAs for both initial response and completion of any investigation into queries and requests within standard working hours
- Bundled number of support days that can be used for resolution of issues including:
- User guidance & training
- Investigation into reported issues
- Bug fixes
- Minor enhancements
- Flexibility to "roll over" unused support days to the following month
Drop us a line - we'd love to find out more!